Frequently Asked Questions
Contact us if you have any questions regarding the management of your Maryland home
What should I do to prepare my property to be rented ?
| | Your property will need to be clean, well-maintained, and everything in working condition. |
| | A home that is in good condition and shows well will attract better quality tenants. |
| |
How do I decide on the monthly rent ?
| | To assist we will provide you with current rental rates of similar properties in your area. |
| | A home that is priced correctly rents more quickly than one that is over-priced. |
| |
How do you find a tenant ?
| | Using our established marketing program we will actively seek a dependable tenant. We promptly |
| | pursue all inquiries and schedule showings of your property during the week, evenings, and weekends. |
| |
How is a tenant selected ?
| | We personally interview any prospective tenants and conduct a thorough screening. This includes |
| | reviewing the applicant's rental history and credit report, verifying current employment and stated |
| | income, and, where possible, contacting the previous landlord to confirm payment history and |
| | care of property. | | |
When do you do the Property Condition Report ?
| | Prior to the tenant moving in we perform a full inspection of the property. Before doing so |
| | we recommend the property is thoroughly cleaned and any necessary repairs are made. |
| | A written report is prepared which is checked and signed by the tenant at move-in. |
| | You will receive a copy of this report with photographs through your online account. |
| |
What happens at move-in of the tenant ?
| | Prior to the tenant moving in we will collect the first month's rent and security deposit. |
| | We prepare and execute a rental agreement with the tenant. The tenant is provided with |
| | a written copy of any property maintenance instructions you have specified. |
| |
What happens if a tenant doesn't pay ?
| | Monthly rents are due by the first of the month. If the rent is not received in full by the fifth day |
| | of the month we promptly file for Failure to Pay Rent with the District Court. This is very effective |
| | in motivating the tenants to pay. |
| | In the unlikely event of the tenant still refusing to pay, then we follow through with the eviction |
| | of the tenant. |
| |
What about damages to the property ?
| | To ensure that your property is being well cared for we conduct thorough property inspections |
| | every 120 days. We inspect both inside and outside your property looking for damages or items |
| | that may need repair. |
| | |
| | If any damages caused by the tenant are found, we work with the tenant to get your home |
| | restored back to its original condition. |
| |
What about maintenance needed on the property ?
| | We address any maintenance needs as soon as we become aware of them. An estimate of any |
| | work that we deem necessary is provided, and your approval obtained before we proceed. |
| | In case of urgent matters, such as burst water pipes, we may need to proceed without |
| | your approval.
| | |
Who performs this work ?
| | Where possible, our in-house maintenance staff can do repairs or maintenance for you at highly |
| | competitive rates. Otherwise, we have established relationships with contractors who are |
| | reliable, offer excellent workmanship and are licensed and insured to work in Maryland. |
| |
Who pays the monthly bills and fees associated with my property ?
| | You specify which bills or recurring fees you want us to be responsible for. |
| | We can pay the mortgage, condo/hoa fees, or other regular fees out of the rent income. |
| | The balance will be forwarded to you without delay once tenant's funds have cleared. |
| |
When will I get my monthly statements ?
| | You will be provided with an online account. Through this you will have access 24/7 to your |
| | statement, property condition report, photographs, and inspection reports. |
| |
When can I expect to get paid ?
| | Using ACH, funds are transferred directly to your bank account on the 6th of the month, or the |
| | first business day thereafter. Allow for three to five days for the transfer to complete. |
| |
What do your services cost ?
| | Our management fees, which include finding a tenant for you, are a fixed 10% of each month's rent. |
| | We do not charge extra fees for finding or screening a tenant for you. |
| | There are no other fees or hidden costs. |
| |
| Property management services in
Annapolis
Arnold
Crofton
Crownsville
Edgewater
Fort Meade
Glen Burnie
Hanover
Laurel
Millersville
Odenton
Pasadena
Piney Orchard
Severna Park
Severn
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Offering services in Annapolis
Arnold
Crofton
Crownsville
Edgewater
Glen Burnie
Hanover
Laurel
Millersville
Odenton
Pasadena
Severna Park
Severn
Maryland
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